HARD WORK PAYS – A REAL STORY
We have always known about the various moral stories which brought out the significance of hard work and that it always pays. It is not confined to the fables and stories. We want to highlight the success stories of one of our own , who has surpassed his sales targets by innovation and hard work.
Selva Kumar is now an ME in Madurai SBU. He became part of IFFCO TOKIO family in 2006, as a CCA. He is a diligent worker Looking for a faster growth and challenge and for future prospects ,he took the decision to resign from his job as CCA and rejoined the company as ME. He re joined us on April 1, 2010.
He quickly understood the vacant space in the market created by the withdrawal of Bajaj and Chola from TWP renewals in the area of Madurai and went forward to work on it. Of course, the course if arduous, to say the least because the average premium was in the area of Rs.700 and clients were willing to give it to a new insurer only if they were approached at their doorsteps. Selva ,thereafter reached out to each of those customers with doorstep cheque pick up and delivery of policy in stipulated time.
To quote him “service” was the essence as every client he serviced referred new clients to him.
In the short span of 5 months he has completed the yearly premium target of ME. He has about 432 TWP customers (almost all are renewals) which would have meant 5 fruitful customers for every working day. All of us in the business of sales would know that it would mean at least meeting 10 customers a day even with a high hit ratio of 50%.
I quote the ME – Selva Kumar about this “ I deliver the policies to the customers on same day without any delay. Most of all the customers are satisfied with the service provided by me and they use to refer their friends, I feel that I have got more reference from this” – he talks about delivering the policies to TWP customers.
Here is a person who represents the Mission of our company and is a good example of our SPIRIT.
Service
Passion
Integrity
Reliability
Interaction and
Transparency.
KUDOS ,Well done !!!
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GURUKUL 